We may collect and process the following data:

• Personal InformationFull name, email address, phone number
• Transaction DataTicket purchases, payment confirmations
• Technical DataIP address, device type, browser, and usage behavior
• Event Interaction DataBookings, attendance, and preferences

Your data is used to:

• Facilitate ticket purchases and event access
• Send confirmations, reminders, and important updates
• Improve platform performance and user experience
• Provide customer support
• Detect and prevent fraud or misuse

We respect your privacy. We do not sell your personal data.

We may share your data with:

For the guests of an event, the event organizer decides why and how their details are used, and Kee Experience handles those details on the organizer's behalf and on their instructions. The providers above process data only to provide their service to us.

We apply industry-standard security measures to protect your data. Our systems are built with multi-layer encryption and secure access protocols.

Where your data is stored. Guest and ticket data is stored on Google Cloud (Firebase) in the United States. It is encrypted in transit and at rest. Where data is transferred outside the UK or EU, we rely on the safeguards our providers maintain for those transfers, including Google's participation in the EU-US and UK-US data privacy frameworks.

Who can see it. Only authorised Kee Experience staff and, for an event, that event's organizer and staff they assign. Access to guest data is limited to what is needed to run the event.

If something goes wrong. If we become aware of a personal data breach affecting your data, we will tell the affected event organizer without undue delay, and aim to do so within 24 hours, so they can meet their own obligations to you and to the regulator.

However, no digital platform can guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

To exercise your rights, contact: [email protected]

We use cookies and similar technologies to enhance your browsing experience and analyze platform usage. These small files help us remember your preferences and provide a more personalized service.

You can control cookies through your browser settings, although some features may not function correctly without them.

Kee Experience may integrate with third-party services (e.g. payment gateways, social media login). We are not responsible for their privacy practices and encourage you to review their policies.

We retain your data only as long as necessary to provide our services and comply with legal obligations. Once the retention period expires, your data is securely deleted or anonymized.

Event guest data. We do not delete an event's guest data unless the event organizer asks us to. The organizer decides whether to keep it or delete it, and when, once the event has finished. When the organizer asks, we delete it from our systems, and our automatic system backups then expire shortly afterwards. Records held by our email, messaging and forwarding providers are kept under their own retention rules, and we remove or request removal of them on request. Anonymous totals, such as the number of tickets issued, are kept.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. Continued use of the platform after updates signifies your acceptance of the changes.